How do I make a reservation?
You can reserve your experience online by clicking Reservations.

Do you take walk-ins?
We currently welcome walk-ins when space allows, though reservations are always prioritized. To ensure a spot, we recommend checking same-day availability on the Reservations page.

How long does the experience take?
The aura photograph itself takes only a few minutes. While you wait, you’re invited to write a love letter and reflect using the guided prompts that come with your aura photo. The full experience typically takes up to 15 minutes.

How does aura photography work?
Aura photography uses gentle GSR (galvanic skin response) sensors that respond to subtle changes in the body, such as skin conductance, which in turn is influenced by nervous system arousal. These sensors translate that information into colors, which are layered around your portrait to create your aura image.

The photograph reflects a moment in time — influenced by your physical state, emotional tone, and presence in that moment. While the technology provides the colors, the meaning is something we invite you to explore through reflection, prompts, and personal interpretation.

What do the colors in my aura mean?
There are many approaches to understanding aura colors. We provide a color meaning guide and offer brief personal interpretations. Our prompts are also designed to gently invite you to discover your own meaning.

Do aura colors change over time?
They can. Some people notice consistent colors, while others experience shifts. Every aura is unique.

Are there bad or ugly auras?
No. There are no bad or ugly auras. Every aura is simply a reflection of a moment — a mix of energy, emotion, and presence as it exists right then.

Some colors may feel brighter or quieter, softer or more complex, but none are inherently negative. Each carries its own meaning and beauty, and all are worthy of curiosity rather than judgment.

Do you offer aura readings?
We offer short interpretations as an optional add-on for $10.
We do not offer full-length aura reading sessions.

Do I have to write a letter?
Letter-writing is optional.

Do you offer retakes?
We do not offer retakes.

What do I receive after my aura experience?
Each guest receives a physical aura photograph and a printed guide with color meanings and reflective prompts. If you choose to mail a letter, it will be sent approximately one month after your visit.

Can I get a digital copy of my aura photo?
We do not offer digital copies.

Can I buy a gift card?
Yes - we sell gift cards here.

Can I come with friends?
Yes — the experience is lovely to share.

Can you get an aura photograph for a group of three or more?
At this time, we’re only able to offer aura photographs for individuals or pairs. Groups of three or more are welcome to visit together, but the photographs themselves are taken one person or one pair at a time.

Do you sell gifts?
We offer a curated selection of ceramics, plant cuttings, and mystery gift-wrapped books.

Is the experience kid-friendly?
Children are welcome. Depending on their size, their hands may not fit our equipment in a way that allows for an accurate aura photograph.

Is the experience pet-friendly?
We’re currently exploring ways to create an aura experience for pets. Stay tuned.

Can I book Love Letter for a private event?
Yes. Please reach out via email or contact us directly to inquire about private events.

What is your cancellation policy?
All reservations are non-refundable. Changes may be made up to 12 hours before your scheduled time. In certain circumstances, adjustments may be offered at our discretion.

Do you store my photos?
We do not store aura photographs unless you explicitly give consent.
Your privacy is always respected.